How to launch on Chronex360
For a Slovak supplier working with regional and export buyers, a lead just as often starts with a Facebook Messenger question about capacity as it does with a formal RFQ submitted through a website form. Chronex360 brings both into the same view, automatically routing the message to an available sales agent and keeping a record of every exchange from first contact onward. As the conversation turns into a quote, then a confirmed order, then a production and delivery timeline, that history travels with the lead rather than living in someone's personal inbox. Slovak and English templates keep responses natural for the audience on each channel, messages route according to local office hours, and compliance-aware settings keep outbound communication appropriate for a cross-border manufacturing relationship. When an account needs more than one person, agents can be added without splitting the thread, and reporting makes clear which channel is actually driving completed, delivered orders.
Recommended social-to-WhatsApp growth flow
- Use Marketing templates only for opted-in promotional outreach
- use Utility for requested/transaction-triggered updates
- use Service replies when the customer starts the conversation
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.
States & regions in Slovakia
Chronex360 supports WhatsApp Business API onboarding for businesses across 8 states/regions in Slovakia, including: