How to launch on Chronex360
For a business in Israel fielding enquiries from a Tel Aviv storefront's Click-to-WhatsApp ad, an Instagram DM, or a website contact form, Chronex360 turns that inbound interest into a structured pipeline instead of a pile of unread chats. Each message is captured as a lead with its origin recorded, then assigned to an available agent using business-hours-aware routing that accounts for a workweek and rest day pattern common in the local market. Agents qualify the enquiry in Hebrew, Arabic, or English as needed, send a catalog or itemized quote in the same conversation, and move a confirmed sale into an order that stays connected to that chat right through to fulfilment and delivery, which is especially useful for retailers and service businesses juggling multiple simultaneous conversations. Multi-agent assignment lets teams split volume without customers ever repeating themselves, and compliance-aware messaging keeps outreach within accepted opt-in practice. Owners and sales leads then get conversion reporting that shows precisely which channel is generating leads that actually close and ship, not just clicks.
Recommended social-to-WhatsApp growth flow
- Use Marketing templates only for opted-in promotional outreach
- use Utility for requested/transaction-triggered updates
- use Service replies when the customer starts the conversation
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.
States & regions in Israel
Chronex360 supports WhatsApp Business API onboarding for businesses across 6 states/regions in Israel, including: