How to launch on Chronex360
For many small and mid-sized businesses in Bangladesh, the sales journey begins with a customer messaging a Facebook page or tapping a WhatsApp ad about a product seen while scrolling, and Chronex360 is built to catch that first contact and convert it into a structured, trackable lead immediately. From Dhaka-based fashion sellers to Chattogram wholesalers, the platform routes each conversation to an available agent, walks the buyer through catalog browsing and order confirmation in Bengali or English, and keeps status visible all the way to courier dispatch and cash-on-delivery fulfillment, the norm for ecommerce across the country. Business-hours-aware scheduling ensures leads generated during peak evening browsing are picked up promptly rather than left overnight, and multi-agent queues distribute high demand during festival sales periods. Sales leaders get consolidated conversion reporting that ties every ad click and DM back to a completed, delivered order, replacing scattered spreadsheets and personal phone numbers with one accountable pipeline.
Recommended social-to-WhatsApp growth flow
- Use Marketing templates only for opted-in promotional outreach
- use Utility for requested/transaction-triggered updates
- use Service replies when the customer starts the conversation
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.
States & regions in Bangladesh
Chronex360 supports WhatsApp Business API onboarding for businesses across 70 states/regions in Bangladesh, including: