How to launch on Chronex360
Czech exporters and contract manufacturers often see inbound interest arrive in bursts: a trade-show follow-up on WhatsApp, a website RFQ, or a buyer message on Instagram after browsing a product catalog. Chronex360 gathers these into one workspace the instant they land, so a sales coordinator can qualify the enquiry, confirm specifications, and move it into a formal quote without switching tools or losing the earlier thread. As the order progresses through approval, production scheduling, and dispatch, the same conversation carries the history, so anyone on the team can pick it up and answer a customer accurately. Chronex360 offers Czech-language templates alongside English, routes messages according to local working hours, and keeps outbound communication aligned with applicable regulations. Assigning several agents to one growing account is straightforward, and built-in conversion reporting shows which lead source is actually converting into signed orders and shipped goods.
Recommended social-to-WhatsApp growth flow
- Use Marketing templates only for opted-in promotional outreach
- use Utility for requested/transaction-triggered updates
- use Service replies when the customer starts the conversation
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.
States & regions in Czech Republic
Chronex360 supports WhatsApp Business API onboarding for businesses across 90 states/regions in Czech Republic, including: