How Chronex360 helps manage your business in Woodlands
For companies based in Woodlands, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
In Singapore's fast-moving, mobile-first market, a lead can arrive from a Click-to-WhatsApp ad, a website chat widget, or an Instagram DM within minutes of a campaign going live, and Chronex360 is built to capture and qualify each one instantly so no inquiry sits unanswered. The conversation is routed to the right agent, whether for a retail brand, a professional services firm, or a B2B supplier, then progressed through catalog or proposal sharing and order confirmation, with visibility through to delivery via the island's efficient courier and postal networks or service scheduling for non-physical offerings. English, Mandarin, and Malay templates keep messaging precise for Singapore's multilingual audience, while business-hours-aware routing respects tight response-time expectations typical of the market. Multi-agent assignment supports teams handling both consumer and enterprise pipelines simultaneously, and real-time conversion reporting gives operations leaders a clear read on how quickly ad spend and inbound chats translate into confirmed, fulfilled business.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export