How Chronex360 helps manage your business in Arijejen
Arijejen businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
Nauru's small business community, including retailers, service providers, and organizations tied to phosphate-sector and government-linked activity, generally connects with customers through direct WhatsApp contact and Facebook Messenger rather than large advertising campaigns, and Chronex360 gives these businesses a dependable way to manage that flow of conversations. Each enquiry is logged on arrival, assigned to an available agent, and tracked through discussion and agreement to final delivery or service completion, ensuring that even a small number of leads receive full, professional follow-through instead of getting lost in personal messaging apps. Given Nauru's naturally limited scale of digital commerce, the platform's real strength is helping business owners retain complete ownership of every customer interaction and build durable relationships from it. Chronex360 provides English-language messaging templates, simple agent routing aligned to local business hours, and clear reporting that shows exactly how each lead progressed, bringing structure and accountability to customer communication in Nauru.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order