How Chronex360 helps manage your business in Tiris Zemmour Region
In Tiris Zemmour Region, Mauritania, Chronex360 gives sales and support teams one workspace for WhatsApp, Instagram and Facebook conversations, with qualification and follow-up built in.
Mauritania's Law No. 2017-020 on the protection of personal data was adopted in July 2017 and provides for an oversight authority and data-subject rights (access, information about processing purposes and recipients). Public reporting has noted uneven implementation, so use a conservative standard: explicit marketing opt-in, minimal data capture and an easy opt-out.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Cities in Tiris Zemmour Region
Chronex360 supports WhatsApp Business API onboarding for 1 city across Tiris Zemmour Region, including: