How Chronex360 helps manage your business in Kulhudhuffushi
Chronex360 provides WhatsApp Business API workflow for businesses in Kulhudhuffushi, Haa Dhaalu Atoll, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
A resort or retail business in the Maldives often meets its next guest through an Instagram DM about room availability or a Click-to-WhatsApp ad promoting an island excursion, and Chronex360 captures that first message the moment it lands, tagging its source and routing it to a reservations or concierge agent before the enquiry cools. Because so much of the Maldivian economy runs on tourism and boutique retail spread across scattered atolls, the platform lets a small team share live catalogs of rooms, transfers, or products, confirm a booking or order directly inside the chat, and track it through to check-in or delivery to a guesthouse or resort jetty. Every stage is logged, so an owner can see exactly which channel produced a confirmed booking rather than guessing. With Dhivehi and English messaging templates, business-hours-aware routing that respects island time zones, and conversion reporting built for a high-touch, relationship-driven market, Chronex360 gives Maldivian businesses precise, unified control over every lead without adding headcount.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export