How Chronex360 helps manage your business in Lacs Region
Chronex360 extends WhatsApp Business API coverage across Lacs Region, Cote D'Ivoire (Ivory Coast), so local businesses can capture and manage customer conversations from every city in the state.
Law No. 2013-450 of 19 June 2013 on the protection of personal data requires lawful, fair, purpose-limited processing and gives individuals the right to object to processing for prospecting purposes; ARTCI is the supervisory authority. Obtain and document explicit opt-in for WhatsApp marketing and honour objection requests.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Cities in Lacs Region
Chronex360 supports WhatsApp Business API onboarding for 11 cities across Lacs Region, including: