How Chronex360 helps manage your business in Quebo
Chronex360 provides WhatsApp Business API workflow for businesses in Quebo, Tombali Region, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
In Bissau, where businesses often operate with limited infrastructure and a mix of formal and informal trade, the most valuable thing a WhatsApp tool can offer is dependable continuity rather than complexity. Chronex360 provides that by capturing every customer inquiry, whether through WhatsApp, Messenger, or a website contact form, into one steady record, so a conversation about cashew exports or a retail order is not lost when a phone is shared, lost, or replaced. Agents can note what a buyer wants, confirm terms, and track whether an order was ultimately fulfilled, giving business owners a reliable history to draw on for future dealings. This consistency is especially valuable for maintaining trust with repeat trading partners. Chronex360 is delivered with Portuguese and French-aware message templates, simple agent assignment suited to small teams, and clear reporting, giving businesses in Guinea-Bissau a resilient foundation for customer communication despite challenging conditions.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order