How Chronex360 helps manage your business in Omboué
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Ogooué-Maritime Province to businesses in Omboué.
Gabonese businesses, many connected to the country's oil, timber, and import trade around Libreville, often need customer conversations to stay organised even when deal cycles are long and involve several follow-ups. Chronex360 keeps every WhatsApp, Messenger, or website lead as a single record from first enquiry through qualification, so an agent picking up a conversation weeks later can see exactly what was already discussed and quoted. Catalog sharing and order confirmation happen inside the same thread, and that record carries through to delivery or shipment coordination, giving both the business and the customer a consistent point of reference throughout. French-language templates reflect how Gabonese businesses typically communicate, business-hours-aware routing ensures enquiries are not left waiting, and compliance-aware opt-in messaging keeps outreach appropriate for the market. Conversion reporting then shows which channels and agents are genuinely converting enquiries into completed, fulfilled transactions, helping businesses focus effort where it actually pays off.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard