How Chronex360 helps manage your business in Speightstown
Chronex360 provides WhatsApp Business API workflow for businesses in Speightstown, Saint Peter, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Bridgetown retailers and Barbados's many small hospitality operators typically field a steady mix of Instagram DMs, Facebook Messenger questions, and Click-to-WhatsApp ad clicks from both locals and visiting tourists. Chronex360 brings all of that into one queue, automatically logging each lead's source and assigning it to an agent based on when the business is actually open, rather than letting messages pile up overnight. As a conversation develops from an initial question into a confirmed order or reservation, that same thread carries the customer through to fulfillment or check-in, so nothing needs to be re-explained to a new team member. English-language templates keep responses fast and professional, shared catalogs let businesses present menus, packages, or products without lengthy typing, and every message stays aligned with WhatsApp's business messaging standards. Owners end up with clear reporting on which channels are actually converting interest into bookings and sales.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export